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 LEADERSHIP SKILLS DEVELOPMENT PROGRAM

Each executive/leader is a unique individual and as such requires a customized program of development.  Here are the components of my Leadership Skills Development Program which are common to most individuals, specifically:

1. Knowledge
2. Assessment/Evaluation
3. Development
4. The Process

Knowledge:

This section comprises three areas of importance to Exceptional Leadership.  We'll be covering what each area is, why it matters in Exceptional Leadership, and what it looks like in real life.

1. Relationship Management

2. Organizational Philosophies

3. Effective Communication Skills

Relationship Management Competencies:

• Self-Awareness

  • Emotional Self-Awareness - The ability to read your own emotions and to appreciate their impact on your actions, reactions, and decisions

  • Accurate Self-Assessment - The ability to know your own strengths and weaknesses

  • Self-Confidence - Having a reasonable sense of self-worth and abilities

• Self-Management

  • Emotional Self-Control - The ability to control emotions that are inappropriate

  • Transparency - Being honest and trustworthy, and having integrity

  • Adaptability - The ability to be flexible in changing situations

  • Achievement - The drive to meet inner standards of excellence

  • Initiative - Being ready to act and seize opportunities

  • Optimism - The ability to see the positive in events

• Social Awareness

  • Empathy - The ability to sense others' emotions and to understand their perspective

  • Organizational Awareness - The ability to sense the politics and networks of the organization

  • Service Orientation- The ability to understand and fulfill the needs of customers and followers

• Relationship Management

  • Developing Others - Building others' abilities

  • Inspirational Leadership - Having a compelling vision to lead with

  • Change Catalyst - The ability to initiate, manage, and lead in a new direction

  • Influence - The ability to utilize persuasion

  • Conflict Management - The ability to resolve disagreements

  • Teamwork and Collaboration - The ability to build and guide teams

For a more detailed discussion on Relationship Management Competencies, click here.

Organizational Philosophies

1. Developing a clear and compelling Purpose
2. Identifying the organization's Mission to achieve the Purpose
3. Agreeing on a set of Values by which to carry out the Mission
4. Adopting a Servant Leader attitude throughout the organization

For a more detailed discussion on Organizational Strength, click here.

Effective Communication Skills

• Learning the four Social Styles

• Reading people and their styles

• Communicating effectively

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Assessment:

Emotional Competency Inventory 360° Assessment.  This highly acclaimed assessment evaluates a leader's Emotional Intelligence strengths and gaps.  This assessment allows an executive to receive honest, useful feedback on the leadership skills that matter.  It will enable us to maximize the EI areas which are already strong and additionally focus on areas where a gap exists between current abilities and desired abilities.

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Development:

Unapplied knowledge is just a collection of interesting facts...

To be (or become) a truly Exceptional Leader, one must apply these principles of effective leadership by changing one's habits.  Unlike technical concepts, which can be learned and applied relatively quickly and easily, emotional concepts - concepts which may require breaking of old habits and creating new ones - take time, consistent effort and dedication to implement.  In fact many of these habits are so ingrained within us, that often we're not even aware of them.  This is where the power of Leadership Coaching comes into play.

By working with an Executive Coach, leaders aspiring to higher levels of effectiveness gain an advantage over those attempting change on their own.  They have a partner in their success, another set of eyes and ears, a sounding board and an executive resource.

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How it Works:

Phase I - Knowledge  Teaching and discussion of the principles of Exceptional Leadership will take place via weekly 45 minutes calls between the Client and the Coach.

Phase II - Assessment  The ECI 360° Assessment is administered online.  Results will be presented to the client during an on-site visit and a development plan tailored to reflect the insight gained from the assessment results.

Phase III - Development  A personalized plan of leadership development is co-created.  Old habits are broken and new ones created utilizing coaching calls designed to build momentum for change and accountability.  These calls will occur weekly for the first five months (including training), and will continue on a once a month basis during the six months which follow.  Optionally, coaching can be conducted in person.

In addition to the scheduled coaching calls, two on-site coaching visits will be made - one for the delivery of the assessment results and one at eight months into the program.  The purpose of this second in-person visit is to shadow the executive in order to better identify habits and refine skill sets.  These on-site visits can last from several hours up to a full day.

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If an executive wants more of an executive coaching engagement with less emphasis on development, the education and assessment components are usually unnecessary.

In addition to the above, executives working on development and refinement of Executive Presence find Executive Shadowing to be helpful.  Also, videotaping is an effective tool for improving public speaking and presentation skills.